Shipping

 

Shipping Policy


Thank you for shopping with Bpurevitality. We’re committed to getting your Enagic products to you quickly and securely. Please take a moment to review our shipping policy.


Order Processing Time


All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive an email with your tracking number.


Shipping Times


Shipping times vary by location:

Within Canada: 5–10 business days (FREE shipping)

International: 7–14 business days (shipping fees apply)


Please note: Shipping delays may occur due to customs, holidays, or carrier issues beyond our control.


Free Shipping in Canada


We’re proud to offer FREE standard shipping on all orders within Canada — no minimum purchase required.


Shipping Carriers


We partner with trusted carriers like Canada Post, UPS, and FedEx to ensure reliable delivery.


Tracking Your Order


You’ll receive a tracking number by email as soon as your order ships. Use it to monitor your delivery status through the carrier’s website.


Customs, Duties & Taxes (International Orders)


International orders may be subject to customs fees, duties, or taxes set by your country. These charges are not included in your order total and are the buyer’s responsibility.


Incorrect Addresses


Please double-check your shipping information before placing your order. If there’s an error, contact us ASAP at contact@bpurevitality.com. We can’t make changes once an order has shipped.


Lost or Damaged Packages


If your package is lost or arrives damaged, contact us right away at contact@bpurevitality.com. We’ll work with the carrier to resolve the issue as quickly as possible.